Become a Snugian

Description of area of responsibility

The Chief Financial officer (CFO) is responsible for establishing transparency on the Bank's and its individual business' financial performance and proposes measures for performance improvement. He ensures high quality and timely reporting in line with regulatory requirements, corporate governance standards and global best practice. He organizes the Bank's planning, budgeting and controlling process and advises the Bank on financial aspects of strategic plans where applicable. The CFO is responsible for the Bank's financial and tax management, funding and liquidity risk management and control. He defines the standards for accounting, reporting and disclosure, and – together with the CEO - manages relations with regulators and auditors.

The CFO also has company-wide responsibility for financial control. He is responsible for production and analysis of accurate and objective regulatory, financial and management accounts and reports. The CFO provides consistent and appropriate communication to the Board of Directors (BoD), the Management Committee (MC), i.e. the executive management team, the Audit, Risk and Asset and Liability Committees, internal and external auditors, and the Business Area heads. He establishes and enforces bank-wide financial and management accounting policies, and manages relations with external auditors and accounting standard bodies. He leads the forecasting process and supports the CEO in the MC planning process. The CFO coordinates and controls tax issues.

The CFO coordinates the Bank’s working relationships with internal and external audit.

Qualifications, skills and experience required

• A minimum academic qualification of Masters or equivalent, preferably with a finance or business orientation and/or a Masters in Business Administration
• Relevant work experience in banking, financial services, online business environments, service businesses and/or consumer businesses
• Financial management, accounting and control-related skills, presentation skills and team management skills are essential
• Language skills: exceptional level of English a must; language(s) of the main operating areas of the Bank appreciated

Personality

We are looking for someone with entrepreneurial flair and drive, who has an objective, logical and sharp mind, who is tactful but assertive, and is a persistent and good negotiator. The ideal candidate will have supreme leadership qualities, be able to lead multiple teams and inspire those around him to take the company forward with confidence and pride.

Description of area of responsibility

The Financial Accountant will be responsible for assisting the Financial Controller in keeping and updating the Bank’s books of accounts, ensuring high quality and timely error-free reporting in line with regulatory requirements, preparing the monthly management accounts, assisting in the preparation of the annual financial statements in line with IFRS standards and best practice, liaising with internal and external auditors, assisting in the preparation of income tax and VAT returns, compiling ad hoc reports as requested, as well as regulatory reporting.

Qualifications, skills and experience required

• Candidates applying for this position should be qualified accountants with at least three years experience working in the fields of auditing and/or accounting
• Experience within the banking sector will be considered an asset
• Knowledge of MS Office applications, especially Excel, is considered essential for the role
• Excellent written and spoken English is a must

Personality

This role requires a meticulous person with strong organisational skills, together with an ability to proactively work within strict deadlines and on one’s own initiative. The person must be a dedicated team player with good communication, interpersonal and very strong reporting skills.

Description of area of responsibility

The role of the Internal Auditor is to add value and improve our operations by bringing a systematic and disciplined approach to the improvement of effectiveness of risk management, control, and operational processes.

The Internal Auditor shall work very closely with the Chairman’s Office and senior management to ensure everything is working as it should be, for instance that costs are being contained and that the Bank is fully complying with the laws and regulations relevant to each area of its work. Efficiency is a key objective of this function but it is not only about monetary efficiency. Internal audit ensures that risk controls in place are working; firstly to prevent and detect fraudulent activities and secondly to protect the Bank’s reputation. The Internal Auditor shall work to recognize and report any discrepancies. While some of the work is focused on finance, any aspect of the operations of the Bank can be subject to internal audits, from IT and client services to environmental policies.

The responsibilities of the Internal Auditor include:

• Planning individual audits, defining internal audit objectives and preparing audit plans
• Completing on-site business audits, evaluating the effectiveness of controls and writing up reports
• Contributing to the overall development of the Bank’s internal audit function
• Interviewing the different teams and functions about working practices
• Preparing and executing test programs
• Preparing work papers and internal audit reports to support the findings and conclusions and making recommendations for improvement where necessary
• Discussing findings with the Chairman’s Office and Management
• Following up on actions arising from audit assignments as required and preparing status reports in that regard
• Continuously reviewing compliance procedures, ensuring the Bank is adhering to rules, codes of practice, business ethics, internal guidelines and policies and procedures
• Performing ad hoc projects as required
• Identifying ways in which the Bank can deliver better value for money and improve the services used
• Challenging current working practices and finding ways to improve internal risk controls
• Proactively evaluating risks and internal controls against changing trends and market and economic conditions
• Sharing with the auditees the results of the audit and agreeing appropriate corrective actions to remedy any non-conformances and the date by which the actions should be carried out

Qualifications, skills and experience required

• Bachelor’s degree in Accountancy or ACCA or equivalent
• Minimum of three years of demonstrated successful experience in internal auditing and preferably in the financial services sector
• Knowledge and experience in performing audits and assessing risks, and in designing audit programs to reflect the operational and business environment
• Knowledge of relevant international standards and quality benchmarks governing internal audit practice, including internal audit code of ethics
• High level of technical auditing skills and knowledge
• Good project management and team working abilities
• Commitment to gaining professional qualifications and ongoing self-development
• Strong analytical, presentation and reporting skills
• Personal computer skills with knowledge of word processing and spreadsheet skills required
• Capability for a broad application of principles, theories, and concepts in internal auditing standards plus a working knowledge of disciplines related to auditable areas

Personality

We are looking for someone who has an objective, logical and enquiring mind, who is tactful but assertive, and is a persistent and good negotiator. The ideal candidate will have a confident and professional character, and must be resourceful, self-motivated, proactive and happy to take on responsibility. The role requires someone who is articulate, both verbally and in writing.

Description of area of responsibility

The Legal Counsel is responsible for undertaking and implementing legal affairs in all sectors of the Bank’s business, including the negotiation and completion of all legal agreements in line with regulatory obligations, guaranteeing the Bank’s adherence to national and supra-national regulatory obligations, and the provision of legal advice to the Bank’s management about all relevant issues.

The Bank’s legal counsel shall be involved in regulatory management together with the Bank’s Regulatory Compliance Manager and shall endeavor to minimize the probability of exposure in all areas of the Bank’s business. The successful candidate shall also formulate the Bank’s policies and control processes for legal and compliance risks.

The responsibilities of the Legal Counsel include:

• Providing expert and strategic legal advice to the Bank’s senior management in a wide variety of legal topics and sectors
• Advising and supporting the formulation and development of internal governance policies and procedures and monitoring of compliance on a regular basis
• Negotiation, drafting and finalizing all legal agreements, contracts and other legal documents to safeguard the Bank’s legal position
• Supporting the Bank’s risk management in anticipating issues and estimating risks to minimize the Bank’s risk exposure
• Coordinating training initiatives for employees on legal and compliance issues
• Liaising and developing relations with regulatory and supervisory authorities, associations within which the Bank is a member and external stakeholders and forces with which the Bank comes into contact
• Keeping abreast of regulatory developments and changes to legislation in all areas affecting the Bank’s business

Qualifications, skills and experience required

• An undergraduate degree in law is essential, whilst a Masters in finance, law or business administration is considered an asset
• At least three years experience in banking and finance, corporate law, compliance or equivalent areas
• An in-depth understanding of the wide-ranging regulatory developments and challenges faced by the financial services industry
• Sound judgment and ability to analyze situations and information
• Ability to coordinate and manage working committees in order to see through legal and regulatory updates in different units
• Excellent presentation skills and communication skills
• Language skills: excellent English written and oral skills essential, whilst knowledge of other languages of the main operating countries of the Bank is considered advantageous

Personality

We are looking for an individual with broad legal expertise and excellent judgment and analytical skills, capable of providing first-class advice in a high pressure and constantly evolving environment. The selected candidate will been skilled both in problem solving and in anticipating legal issues and risks. Above all, the Legal Counsel will be a highly ethical person of strong integrity and gravitas.

Description of area of responsibility

The Regulatory Compliance Officer / Manager will be responsible for handling all the statutory reporting requirements together with any other ad hoc regulatory queries that arise on an ongoing basis.

The responsibilities of the Regulatory Compliance Officer / Manager include:

• Providing regulatory guidance to different functions to ensure the smooth implementation of updates set out in the frequently published regulatory circulars
• Acting proactively to ensure that different functions within the Bank are well positioned to meet regulatory targets well ahead of implementation deadlines
• Providing guidance for the implementation of newly introduced and adopted technical and regulatory standards
• Taking ownership of regulatory risk and developing an effective reporting structure in the form of presentations to be submitted to senior management on a regular basis
• Provision of feedback reports to regulatory proposals for the approval of senior management and ultimate delivery to the appropriate channels to ensure the Bank's position is well understood by the relevant authorities
• Drafting of articles and opinion pieces on the Bank's position on regulatory developments for publication on the Bank's blog and in local and international media channels
• Participation in training courses and seminars to keep abreast of the latest developments in the regulatory environment, as well as seminars and forums to provide the Bank's position on regulatory developments

Qualifications, skills and experience required

• An undergraduate degree in banking and finance
• 3+ years experience within the banking industry, with experience in areas dealing with regulators considered an asset
• Enthusiasm to continue training and developing one's expertise in the regulatory environment, including willingness to participate in training seminars
• Capability to work with people in the variety of business, technological and corporate sectors covered by the Bank, including the ability to quickly absorb the opportunities, challenges and difficulties faced by different departments in adapting to and implementing regulatory requirements
• Possess the ability to work independently on one's own initiative, taking ownership of the tasks provided and working with solution-oriented approach
• Language skills: exceptional written and spoken English essential

Personality

A professional and outspoken leader with a strong entrepreneurial and pro-business mentality, capable of challenging convention and fighting for the Bank's position wherever necessary, making use of the right mixture of diplomacy and tenaciousness. Underpinning all of this will be a very open and honest person of unquestionable integrity.

Description of area of responsibility

The Risk Officer will form part of a dedicated team focused on managing all risks associated with the Bank’s operations, ranging from credit to market and operational risks. The selected candidate should be of high demeanor, possessing strong analytical skills and with a keen eye for detail.

The responsibilities of the Risk Officer include:

• Assisting in the process of developing risk policies and procedures, risk limits and approval authorities
• Supporting the implementation of processes, tools and systems to identify, assess, measure, manage, monitor and report risks
• Interacting with other business functions across the Bank to ensure the adoption of a consistent approach towards risk management and awareness across the organization
• Assisting in the management of the internal risk and control assessment reporting process
• Documenting risk issues, recommendations and decisions
• Keeping abreast of regulatory requirements within a risk context, providing advice on incoming obligations and preparing position statements wherever necessary
• Managing all other day-to-day operations of the function as directed by the Head of Risk Management

Qualifications, skills and experience required

• Academic degree or equivalent, with a Finance or Risk Management orientation preferred
• Relevant work experience in banking and financial services considered advantageous
• Risk management and financial skills, good presentation and communication skills, and a good team player with a solid, positive character
• Language skills: excellent written and spoken English a must, whilst knowledge of other European languages shall be considered beneficial

Personality

The ideal candidate will be a meticulous, focused and organized individual who pays strong attention to detail in everything he/she does. We are looking for a person with an investigative mind who is capable of understanding the bigger picture while working as a team within a multidisciplinary and multicultural working environment. Above all, the chosen candidate will be a person who values confidentiality and is of unquestionable integrity.

Description of area of responsibility

The Credit Risk Officer will form part of the Bank’s risk management function and shall be responsible for proposing solutions to minimize credit losses and ensure that the Bank is well covered against credit-related risks.

The main responsibilities of the Credit Risk Officer include monitoring the Bank’s credit portfolio to address unexpected losses, reviewing provisions and undertaking regular reviews of the Bank’s credit risk policies.

The Credit Risk Officer will be responsible for reporting deviations from set limits, counterparty ratings and concentrations.

The designated person shall also assist the Compliance Officer in fulfilling reporting requirements to regulatory authorities and coordinating the initiation and ongoing implementation of risk compliance measures, particularly those set out in the CRD IV/CRR.

The responsibilities of the Credit Risk Officer include:

• Monitoring and reviewing strategic credit positions
• Assessing changes in large exposure levels
• Assessing counterparty ratings and risk weighting in line with regulatory standards and obligations
• Reviewing pending approved disbursements and monitoring unused credit facilities
• Reviewing credit limits and any excesses in such limits
• Reviewing whether concentrations are within stipulated limits
• Assessing whether all credit exposures are well covered and mapped
• Identifying and reporting all significant credit-related risks
• Ensuring that all credits are supported by complete and proper documentation
• Reviewing rating triggers and break clauses
• Ensuring that credit protection is fully understood and utilized
• Exploring all possibilities for exploiting credit protection

Qualifications, skills and experience required

• An undergraduate degree in banking and finance, though prospective applicants without academic qualifications may still apply if they can demonstrate the right corporate attitude
• Previous experience in credit risk management and any other sectors of risk management is highly desirable
• Strong analytical, quantitative and problem-solving skills
• Enthusiasm to continue training and developing one's expertise through training seminars and forums

Personality

The ideal candidate will be an adaptable and flexible team player with a meticulous and ambitious personality, always willing to learn and improve his or her expertise. We are looking for a young professional with a pro-business and entrepreneurial mentality, able to challenge convention and put forward new ideas and proposals that generate results.

Description of area of responsibility

Snug Bank is presently preparing to launch its first debit card product – the Snug Prepaid Debit MasterCard^® – and is seeking to recruit a Card Risk and Fraud Specialist to coordinate the Bank’s fraud monitoring and disputes related operations with its chosen third party processor and to develop and coordinate the implementation of the Bank’s internal policies and procedures.

The responsibilities of the Card Risk and Fraud Specialist include:

• Managing the Bank’s fraud monitoring and disputes related operations with its chosen third party processor and providing assistance in day-to-day operations as may be requested
• Developing the procedures for risk monitoring and disputes handling in close coordination with the chosen third party processor, and ensuring the smooth operation of such procedures
• Developing the Bank’s own internal policies and procedures in relation to card operations, fraud monitoring and disputes handling
• Preparing the MIS for internal and outsourced fraud monitoring activities and implementing monitoring and reporting requirements as per relevant Scheme regulations
• Identifying and handling all future regulatory and/or Scheme-related requirements in relation to disputes management and risk and fraud monitoring
• Coordinating the training of Bank employees and/or third party operators on MasterCard Regulations and the Bank’s own internal processes and procedures
• Updating, monitoring and assessing the fraud monitoring system’s rules
• Keeping updated on risk and fraud trends, disputes processes and changes to MasterCard rules
• Participating in committees and communicating with authorities where requested
• Supporting the Bank’s Money Laundering Reporting Officer for AML-related issues related to card operations

Qualifications, skills and experience required

• At least three years experience in a similar role in the cards business
• An undergraduate degree in banking and finance, business or other related areas will be considered an asset
• Experience in MasterCard products will be considered an asset
• Numerate with an analytical mind
• Demonstrable customer service skills
• Appreciation of anti-money laundering legislation and processes
• Independent mindset and capable of managing and prioritizing own workload in a high pressure environment

Personality

The ideal candidate will be a meticulous, focused and organized individual who pays strong attention to detail in everything he/she does. We are looking for a person with an investigative mind who is capable of understanding the bigger picture while working as a team within a multidisciplinary and multicultural working environment. Above all, the chosen candidate will be a person who values confidentiality and is of unquestionable integrity.

Description of area of responsibility

The Client Services Intern will serve as a principal channel of communication between Snug Bank and its clients and prospective clients, reacting to all client queries and needs through our service channels

The responsibilities of the Client Services Intern include:

• Addressing all information and service-related queries and feedback provided by clients and potential clients through our service channels, mainly online through email, LiveChat, Skype, CRM systems and phone
• Participating in the development of functionalities and content for the Bank's online services in the team member's respective native language
• Active online promotion of the Bank's retail products and services
• Training into new areas of the job by senior team members with the possibility to growing into a permanent position, developing competences to undertake other tasks within different areas at the Bank

Qualifications, skills and experience required

• Commercial or academic degree or undergoing studies: financial services orientation is preferred but not required
• Active, extrovert, social, positive, energetic character, capacity for taking initiative, ability to convert problems with clients into opportunities to sell and serve better to transform the client experience
• Client services skills, social skills, some financial skills to understand the products and services, sales and team skills to work in a diverse, international team
• Experience in client services and financial services a plus but not required
• Language skills: Fluent English and language(s) of the main operating countries are required at native level: Spanish, Greek, French, Dutch, Italian, Finnish and German at present

Personality

We are looking for young, energetic, outgoing team players who are willing to learn and experience new exciting projects and ways of doing things on a daily basis. Client Services team members are Snug Bank's direct point of contact with clients and potential clients and must always approach their interaction with clients with a positive mentality, finding solutions to facilitate client needs in the best way possible. Underpinning all of this, all members of the Client Service team must be open and honest individuals of unquestionable integrity.